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Core/Support: Update the support/ticket system to 6.x

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Core/Mail: fix a logic error introduced in 829e11b662
This commit is contained in:
Carbenium
2015-02-08 01:07:00 +01:00
parent c8944d73b3
commit 37a14bc2d5
33 changed files with 3476 additions and 1351 deletions
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39
src/server/shared/Database/Implementation/CharacterDatabase.cpp
View File

@@ -356,15 +356,37 @@ void CharacterDatabaseConnection::DoPrepareStatements()
PrepareStatement(CHAR_DEL_GO_RESPAWN_BY_INSTANCE, "DELETE FROM gameobject_respawn WHERE mapId = ? AND instanceId = ?", CONNECTION_ASYNC);
// GM Tickets
PrepareStatement(CHAR_SEL_GM_TICKETS, "SELECT ticketId, guid, name, message, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, haveTicket FROM gm_tickets", CONNECTION_SYNCH);
PrepareStatement(CHAR_REP_GM_TICKET, "REPLACE INTO gm_tickets (ticketId, guid, name, message, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, haveTicket) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_TICKET, "DELETE FROM gm_tickets WHERE ticketId = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_PLAYER_GM_TICKETS, "DELETE FROM gm_tickets WHERE guid = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_SEL_GM_TICKETS, "SELECT id, playerGuid, description, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, needMoreHelp FROM gm_ticket", CONNECTION_SYNCH);
PrepareStatement(CHAR_REP_GM_TICKET, "REPLACE INTO gm_ticket (id, playerGuid, description, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, needMoreHelp) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_TICKET, "DELETE FROM gm_ticket WHERE id = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_PLAYER_GM_TICKETS, "DELETE FROM gm_ticket WHERE playerGuid = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_TICKETS, "TRUNCATE TABLE gm_ticket", CONNECTION_ASYNC);
// GM Survey/subsurvey/lag report
PrepareStatement(CHAR_INS_GM_SURVEY, "INSERT INTO gm_surveys (guid, surveyId, mainSurvey, overallComment, createTime) VALUES (?, ?, ?, ?, UNIX_TIMESTAMP(NOW()))", CONNECTION_ASYNC);
PrepareStatement(CHAR_INS_GM_SUBSURVEY, "INSERT INTO gm_subsurveys (surveyId, subsurveyId, rank, comment) VALUES (?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_INS_LAG_REPORT, "INSERT INTO lag_reports (guid, lagType, mapId, posX, posY, posZ, latency, createTime) VALUES (?, ?, ?, ?, ?, ?, ?, ?)", CONNECTION_ASYNC);
// GM Survey/subsurvey
PrepareStatement(CHAR_INS_GM_SURVEY, "INSERT INTO gm_survey (guid, surveyId, mainSurvey, comment, createTime) VALUES (?, ?, ?, ?, UNIX_TIMESTAMP(NOW()))", CONNECTION_ASYNC);
PrepareStatement(CHAR_INS_GM_SUBSURVEY, "INSERT INTO gm_subsurvey (surveyId, questionID, answer, answerComment) VALUES (?, ?, ?, ?)", CONNECTION_ASYNC);
// GM Bug
PrepareStatement(CHAR_SEL_GM_BUGS, "SELECT id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, closedBy, assignedTo, comment FROM gm_bug", CONNECTION_SYNCH);
PrepareStatement(CHAR_REP_GM_BUG, "REPLACE INTO gm_bug (id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, closedBy, assignedTo, comment) VALUES (?, ?, ?, UNIX_TIMESTAMP(NOW()), ?, ?, ?, ?, ?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_BUG, "DELETE FROM gm_bug WHERE id = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_BUGS, "TRUNCATE TABLE gm_bug", CONNECTION_ASYNC);
// GM Complaint
PrepareStatement(CHAR_SEL_GM_COMPLAINTS, "SELECT id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, targetCharacterGuid, complaintType, reportLineIndex, assignedTo, closedBy, comment FROM gm_complaint", CONNECTION_SYNCH);
PrepareStatement(CHAR_REP_GM_COMPLAINT, "REPLACE INTO gm_complaint (id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, targetCharacterGuid, complaintType, reportLineIndex, assignedTo, closedBy, comment) VALUES (?, ?, ?, UNIX_TIMESTAMP(NOW()), ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_COMPLAINT, "DELETE FROM gm_complaint WHERE id = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_SEL_GM_COMPLAINT_CHATLINES, "SELECT timestamp, text FROM gm_complaint_chatlog WHERE complaintId = ? ORDER BY lineId ASC", CONNECTION_SYNCH);
PrepareStatement(CHAR_INS_GM_COMPLAINT_CHATLINE, "INSERT INTO gm_complaint_chatlog (complaintId, lineId, timestamp, text) VALUES (?, ?, ?, ?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_COMPLAINT_CHATLOG, "DELETE FROM gm_complaint_chatlog WHERE complaintId = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_COMPLAINTS, "TRUNCATE TABLE gm_complaint", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_COMPLAINT_CHATLOGS, "TRUNCATE TABLE gm_complaint_chatlog", CONNECTION_ASYNC);
// GM Suggestion
PrepareStatement(CHAR_SEL_GM_SUGGESTIONS, "SELECT id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, closedBy, assignedTo, comment FROM gm_suggestion", CONNECTION_SYNCH);
PrepareStatement(CHAR_REP_GM_SUGGESTION, "REPLACE INTO gm_suggestion (id, playerGuid, note, createTime, mapId, posX, posY, posZ, facing, closedBy, assignedTo, comment) VALUES (?, ?, ?, UNIX_TIMESTAMP(NOW()), ?, ?, ?, ?, ?, ? ,? ,?)", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_GM_SUGGESTION, "DELETE FROM gm_suggestion WHERE id = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_SUGGESTIONS, "TRUNCATE TABLE gm_suggestion", CONNECTION_ASYNC);
// LFG Data
PrepareStatement(CHAR_INS_LFG_DATA, "INSERT INTO lfg_data (guid, dungeon, state) VALUES (?, ?, ?)", CONNECTION_ASYNC);
@@ -405,7 +427,6 @@ void CharacterDatabaseConnection::DoPrepareStatements()
PrepareStatement(CHAR_UPD_GROUP_DIFFICULTY, "UPDATE groups SET difficulty = ? WHERE guid = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_UPD_GROUP_RAID_DIFFICULTY, "UPDATE groups SET raidDifficulty = ? WHERE guid = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_UPD_GROUP_LEGACY_RAID_DIFFICULTY, "UPDATE groups SET legacyRaidDifficulty = ? WHERE guid = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_ALL_GM_TICKETS, "TRUNCATE TABLE gm_tickets", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_INVALID_SPELL_TALENTS, "DELETE FROM character_talent WHERE spell = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_DEL_INVALID_SPELL_SPELLS, "DELETE FROM character_spell WHERE spell = ?", CONNECTION_ASYNC);
PrepareStatement(CHAR_UPD_DELETE_INFO, "UPDATE characters SET deleteInfos_Name = name, deleteInfos_Account = account, deleteDate = UNIX_TIMESTAMP(), name = '', account = 0 WHERE guid = ?", CONNECTION_ASYNC);

20
src/server/shared/Database/Implementation/CharacterDatabase.h
View File

@@ -314,7 +314,25 @@ enum CharacterDatabaseStatements
CHAR_INS_GM_SURVEY,
CHAR_INS_GM_SUBSURVEY,
CHAR_INS_LAG_REPORT,
CHAR_SEL_GM_BUGS,
CHAR_REP_GM_BUG,
CHAR_DEL_GM_BUG,
CHAR_DEL_ALL_GM_BUGS,
CHAR_SEL_GM_COMPLAINTS,
CHAR_REP_GM_COMPLAINT,
CHAR_DEL_GM_COMPLAINT,
CHAR_SEL_GM_COMPLAINT_CHATLINES,
CHAR_INS_GM_COMPLAINT_CHATLINE,
CHAR_DEL_GM_COMPLAINT_CHATLOG,
CHAR_DEL_ALL_GM_COMPLAINTS,
CHAR_DEL_ALL_GM_COMPLAINT_CHATLOGS,
CHAR_SEL_GM_SUGGESTIONS,
CHAR_REP_GM_SUGGESTION,
CHAR_DEL_GM_SUGGESTION,
CHAR_DEL_ALL_GM_SUGGESTIONS,
CHAR_INS_CHARACTER,
CHAR_UPD_CHARACTER,