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Core/Packets: Add structure for CMSG_GM_TICKET_GET_CASE_STATUS, SMSG_GM_TICKET_CASE_STATUS, CMSG_GM_TICKET_ACKNOWLEDGE_SURVEY and SMSG_GM_TICKET_RESPONSE_ERROR

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Implement CMSG_GM_TICKET_GET_TICKET and SMSG_GM_TICKET_GET_TICKET_RESPONSE
Update SMSG_FEATURE_SYSTEM_STATUS to support customizable ticket system and add config options
This commit is contained in:
Carbenium
2015-02-03 18:11:38 +01:00
committed by Nayd
parent 19a09c2763
commit 6751ac2940
11 changed files with 257 additions and 60 deletions
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13
src/server/game/Handlers/TicketHandler.cpp
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@@ -157,13 +157,21 @@ void WorldSession::HandleGMTicketDeleteOpcode(WorldPacket & /*recvData*/)
}
}
void WorldSession::HandleGMTicketGetTicketOpcode(WorldPacket & /*recvData*/)
void WorldSession::HandleGMTicketGetCaseStatusOpcode(WorldPackets::Ticket::GMTicketGetCaseStatus& /*packet*/)
{
//TODO: Implement GmCase and handle this packet correctly
TC_LOG_DEBUG("misc", "CMSG_GM_TICKET_GET_CASE_STATUS [%s]", GetPlayerInfo().c_str());
}
void WorldSession::HandleGMTicketGetTicketOpcode(WorldPackets::Ticket::GMTicketGetTicket& /*packet*/)
{
TC_LOG_DEBUG("misc", "CMSG_GM_TICKET_GET_TICKET [%s]", GetPlayerInfo().c_str());
SendQueryTimeResponse();
if (GmTicket* ticket = sTicketMgr->GetTicketByPlayer(GetPlayer()->GetGUID()))
{
if (ticket->IsCompleted())
//TODO: Update SMSG_GM_TICKET_RESPONSE
ticket->SendResponse(this);
else
sTicketMgr->SendTicket(this, ticket);
@@ -174,10 +182,13 @@ void WorldSession::HandleGMTicketGetTicketOpcode(WorldPacket & /*recvData*/)
void WorldSession::HandleGMTicketSystemStatusOpcode(WorldPackets::Ticket::GMTicketGetSystemStatus& /*packet*/)
{
TC_LOG_DEBUG("misc", "CMSG_GM_TICKET_GET_SYSTEM_STATUS [%s]", GetPlayerInfo().c_str());
// Note: This only disables the ticket UI at client side and is not fully reliable
// Note: This disables the whole customer support UI after trying to send a ticket in disabled state (MessageBox: "GM Help Tickets are currently unavaiable."). UI remains disabled until the character relogs.
WorldPackets::Ticket::GMTicketSystemStatus response;
response.Status = sTicketMgr->GetStatus() ? GMTICKET_QUEUE_STATUS_ENABLED : GMTICKET_QUEUE_STATUS_DISABLED;
SendPacket(response.Write());
TC_LOG_DEBUG("misc", "SMSG_GM_TICKET_SYSTEM_STATUS [%s]", GetPlayerInfo().c_str());
}
void WorldSession::HandleGMSurveySubmit(WorldPacket& recvData)