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Core/Support:

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* Ticket status (viewed by GM, escalated) is now displayed correctly
* Fixed packet structure of CMSG_GM_TICKET_CREATE
* Use proper enum values (from client)
This commit is contained in:
Carbenium
2015-04-19 23:28:25 +02:00
parent 7e5df6d504
commit dab8e12413
4 changed files with 49 additions and 44 deletions
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15
src/server/scripts/Commands/cs_ticket.cpp
View File

@@ -97,13 +97,15 @@ public:
uint32 ticketId = atoi(args);
GmTicket* ticket = sSupportMgr->GetTicket<GmTicket>(ticketId);
if (!ticket || ticket->IsClosed() || ticket->IsCompleted() || ticket->GetEscalatedStatus() != TICKET_UNASSIGNED)
if (!ticket || ticket->IsClosed() || ticket->IsCompleted() || ticket->GetAssigendToStatus() != GMTICKET_ASSIGNEDTOGM_STATUS_NOT_ASSIGNED)
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
ticket->SetEscalatedStatus(TICKET_IN_ESCALATION_QUEUE);
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetAssignedToStatus(GMTICKET_ASSIGNEDTOGM_STATUS_ESCALATED);
ticket->SaveToDB(trans);
if (Player* player = ticket->GetPlayer())
sSupportMgr->SendGmTicket(player->GetSession(), ticket);
@@ -192,6 +194,9 @@ public:
ticket->SetViewed();
ticket->SaveToDB(trans);
if (Player* player = ticket->GetPlayer())
sSupportMgr->SendGmTicket(player->GetSession(), ticket);
handler->SendSysMessage(ticket->FormatViewMessageString(*handler, true).c_str());
return true;
}
@@ -677,6 +682,9 @@ bool ticket_commandscript::HandleTicketUnAssignCommand<GmTicket>(ChatHandler* ha
ticket->SaveToDB(trans);
sSupportMgr->UpdateLastChange();
if (Player* player = ticket->GetPlayer())
sSupportMgr->SendGmTicket(player->GetSession(), ticket);
std::string msg = ticket->FormatViewMessageString(*handler, NULL, assignedTo.c_str(), handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName().c_str() : "Console", NULL, NULL);
handler->SendGlobalGMSysMessage(msg.c_str());
@@ -719,6 +727,9 @@ bool ticket_commandscript::HandleTicketGetByIdCommand<GmTicket>(ChatHandler* han
ticket->SetViewed();
ticket->SaveToDB(trans);
if (Player* player = ticket->GetPlayer())
sSupportMgr->SendGmTicket(player->GetSession(), ticket);
handler->SendSysMessage(ticket->FormatViewMessageString(*handler, true).c_str());
return true;
}