Core/Packets: Add structure for CMSG_GM_TICKET_GET_CASE_STATUS, SMSG_GM_TICKET_CASE_STATUS, CMSG_GM_TICKET_ACKNOWLEDGE_SURVEY and SMSG_GM_TICKET_RESPONSE_ERROR

Implement CMSG_GM_TICKET_GET_TICKET and SMSG_GM_TICKET_GET_TICKET_RESPONSE
Update SMSG_FEATURE_SYSTEM_STATUS to support customizable ticket system and add config options

1 files changed, 30 insertions, 17 deletions

diff --git a/src/server/game/Handlers/CharacterHandler.cpp b/src/server/game/Handlers/CharacterHandler.cpp
index 16fb72c88a4..44f8ec9ea9c 100644
--- a/src/server/game/Handlers/CharacterHandler.cpp
+++ b/src/server/game/Handlers/CharacterHandler.cpp
@@ -868,23 +868,7 @@ void WorldSession::HandlePlayerLogin(LoginQueryHolder* holder)
     SendPacket(accountDataTimes.Write());
 
     /// Send FeatureSystemStatus
-    {
-        WorldPackets::System::FeatureSystemStatus features;
-
-        /// START OF DUMMY VALUES
-        features.ComplaintStatus = 2;
-        features.ScrollOfResurrectionRequestsRemaining = 1;
-        features.ScrollOfResurrectionMaxRequestsPerDay = 1;
-        features.CfgRealmID = 2;
-        features.CfgRealmRecID = 0;
-        features.VoiceEnabled = false;
-        /// END OF DUMMY VALUES
-
-        features.CharUndeleteEnabled = sWorld->getBoolConfig(CONFIG_FEATURE_SYSTEM_CHARACTER_UNDELETE_ENABLED);
-        features.BpayStoreEnabled    = sWorld->getBoolConfig(CONFIG_FEATURE_SYSTEM_BPAY_STORE_ENABLED);
-
-        SendPacket(features.Write());
-    }
+    SendFeatureSystemStatus();
 
     // Send MOTD
     {
@@ -1091,6 +1075,35 @@ void WorldSession::HandlePlayerLogin(LoginQueryHolder* holder)
     delete holder;
 }
 
+void WorldSession::SendFeatureSystemStatus()
+{
+    WorldPackets::System::FeatureSystemStatus features;
+
+    /// START OF DUMMY VALUES
+    features.ComplaintStatus = 2;
+    features.ScrollOfResurrectionRequestsRemaining = 1;
+    features.ScrollOfResurrectionMaxRequestsPerDay = 1;
+    features.CfgRealmID = 2;
+    features.CfgRealmRecID = 0;
+    features.VoiceEnabled = false;
+    features.BrowserEnabled = false; // Has to be false, otherwise client will crash if "Customer Support" is opened
+    
+    features.EuropaTicketSystemStatus.HasValue = true;
+    features.EuropaTicketSystemStatus.Value.ThrottleState.MaxTries = 5;
+    features.EuropaTicketSystemStatus.Value.ThrottleState.PerMilliseconds = 5;
+    features.EuropaTicketSystemStatus.Value.ThrottleState.TryCount = 0;
+    features.EuropaTicketSystemStatus.Value.ThrottleState.LastResetTimeBeforeNow = time(nullptr) - 5000;
+    /// END OF DUMMY VALUES
+
+    features.EuropaTicketSystemStatus.Value.SubmitBugEnabled = sWorld->getBoolConfig(CONFIG_TICKET_SUBMIT_BUG);
+    features.EuropaTicketSystemStatus.Value.TicketSystemEnabled = sWorld->getBoolConfig(CONFIG_TICKET_SUBMIT_TICKET);
+    features.CharUndeleteEnabled = sWorld->getBoolConfig(CONFIG_FEATURE_SYSTEM_CHARACTER_UNDELETE_ENABLED);
+    features.BpayStoreEnabled = sWorld->getBoolConfig(CONFIG_FEATURE_SYSTEM_BPAY_STORE_ENABLED);
+
+    SendPacket(features.Write());
+    TC_LOG_DEBUG("misc", "SMSG_FEATURE_SYSTEM_STATUS [%s]", GetPlayerInfo().c_str());
+}
+
 void WorldSession::HandleSetFactionAtWar(WorldPacket& recvData)
 {
     TC_LOG_DEBUG("network", "WORLD: Received CMSG_SET_FACTION_AT_WAR");