1 files changed, 0 insertions, 410 deletions
diff --git a/src/server/game/Tickets/TicketMgr.cpp b/src/server/game/Tickets/TicketMgr.cpp
deleted file mode 100644
index 84dac6cc175..00000000000
--- a/src/server/game/Tickets/TicketMgr.cpp
+++ /dev/null
@@ -1,410 +0,0 @@
-/*
- * Copyright (C) 2008-2015 TrinityCore <http://www.trinitycore.org/>
- * Copyright (C) 2005-2009 MaNGOS <http://getmangos.com/>
- *
- * This program is free software; you can redistribute it and/or modify it
- * under the terms of the GNU General Public License as published by the
- * Free Software Foundation; either version 2 of the License, or (at your
- * option) any later version.
- *
- * This program is distributed in the hope that it will be useful, but WITHOUT
- * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or
- * FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for
- * more details.
- *
- * You should have received a copy of the GNU General Public License along
- * with this program. If not, see <http://www.gnu.org/licenses/>.
- */
-
-#include "Common.h"
-#include "TicketMgr.h"
-#include "TicketPackets.h"
-#include "DatabaseEnv.h"
-#include "Log.h"
-#include "Language.h"
-#include "WorldPacket.h"
-#include "WorldSession.h"
-#include "Chat.h"
-#include "World.h"
-#include "Player.h"
-#include "Opcodes.h"
-
-inline time_t GetAge(uint64 t) { return (time(NULL) - t) / DAY; }
-
-///////////////////////////////////////////////////////////////////////////////////////////////////
-// GM ticket
-GmTicket::GmTicket() : _id(0), _posX(0), _posY(0), _posZ(0), _mapId(0), _createTime(0), _lastModifiedTime(0),
-                       _completed(false), _escalatedStatus(TICKET_UNASSIGNED), _viewed(false),
-                       _needResponse(false), _needMoreHelp(false) { }
-
-GmTicket::GmTicket(Player* player) : _posX(0), _posY(0), _posZ(0), _mapId(0), _createTime(time(NULL)), _lastModifiedTime(time(NULL)),
-                       _completed(false), _escalatedStatus(TICKET_UNASSIGNED), _viewed(false),
-                       _needResponse(false), _needMoreHelp(false)
-{
-    _id = sTicketMgr->GenerateTicketId();
-    _playerName = player->GetName();
-    _playerGuid = player->GetGUID();
-}
-
-GmTicket::~GmTicket() { }
-
-bool GmTicket::LoadFromDB(Field* fields)
-{
-    //     0       1     2      3          4        5      6     7     8           9            10         11         12       13        14         15        16        17
-    // ticketId, guid, name, message, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, haveTicket
-    uint8 index = 0;
-    _id                 = fields[  index].GetUInt32();
-    _playerGuid         = ObjectGuid::Create<HighGuid::Player>(fields[++index].GetUInt64());
-    _playerName         = fields[++index].GetString();
-    _message            = fields[++index].GetString();
-    _createTime         = fields[++index].GetUInt32();
-    _mapId              = fields[++index].GetUInt16();
-    _posX               = fields[++index].GetFloat();
-    _posY               = fields[++index].GetFloat();
-    _posZ               = fields[++index].GetFloat();
-    _lastModifiedTime   = fields[++index].GetUInt32();
-    int64 closedBy = fields[++index].GetInt64();
-    if (closedBy < 0)
-        _closedBy.SetRawValue(0, uint64(closedBy));
-    else
-        _closedBy = ObjectGuid::Create<HighGuid::Player>(uint64(closedBy));
-
-    _assignedTo         = ObjectGuid::Create<HighGuid::Player>(fields[++index].GetUInt64());
-    _comment            = fields[++index].GetString();
-    _response           = fields[++index].GetString();
-    _completed          = fields[++index].GetBool();
-    _escalatedStatus    = GMTicketEscalationStatus(fields[++index].GetUInt8());
-    _viewed             = fields[++index].GetBool();
-    _needMoreHelp       = fields[++index].GetBool();
-    return true;
-}
-
-void GmTicket::SaveToDB(SQLTransaction& trans) const
-{
-    //     0       1     2      3          4        5      6     7     8           9            10         11         12        13        14        15
-    // ticketId, guid, name, message, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, completed, escalated, viewed
-    uint8 index = 0;
-    PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_REP_GM_TICKET);
-    stmt->setUInt32(  index, _id);
-    stmt->setUInt64(++index, _playerGuid.GetCounter());
-    stmt->setString(++index, _playerName);
-    stmt->setString(++index, _message);
-    stmt->setUInt32(++index, uint32(_createTime));
-    stmt->setUInt16(++index, _mapId);
-    stmt->setFloat (++index, _posX);
-    stmt->setFloat (++index, _posY);
-    stmt->setFloat (++index, _posZ);
-    stmt->setUInt32(++index, uint32(_lastModifiedTime));
-    stmt->setInt64 (++index, int64(_closedBy.GetCounter()));
-    stmt->setUInt64(++index, _assignedTo.GetCounter());
-    stmt->setString(++index, _comment);
-    stmt->setString(++index, _response);
-    stmt->setBool  (++index, _completed);
-    stmt->setUInt8 (++index, uint8(_escalatedStatus));
-    stmt->setBool  (++index, _viewed);
-    stmt->setBool  (++index, _needMoreHelp);
-
-    CharacterDatabase.ExecuteOrAppend(trans, stmt);
-}
-
-void GmTicket::DeleteFromDB()
-{
-    PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_DEL_GM_TICKET);
-    stmt->setUInt32(0, _id);
-    CharacterDatabase.Execute(stmt);
-}
-
-void GmTicket::SendResponse(WorldSession* session) const
-{
-    WorldPacket data(SMSG_GM_TICKET_RESPONSE);
-    data << uint32(1);          // responseID
-    data << uint32(_id);        // ticketID
-    data << _message.c_str();
-
-    size_t len = _response.size();
-    char const* s = _response.c_str();
-
-    for (int i = 0; i < 4; i++)
-    {
-        if (len)
-        {
-            size_t writeLen = std::min<size_t>(len, 3999);
-            data.append(s, writeLen);
-
-            len -= writeLen;
-            s += writeLen;
-        }
-
-        data << uint8(0);
-    }
-
-    session->SendPacket(&data);
-}
-
-std::string GmTicket::FormatMessageString(ChatHandler& handler, bool detailed) const
-{
-    time_t curTime = time(NULL);
-
-    std::stringstream ss;
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTGUID, _id);
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTNAME, _playerName.c_str());
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(curTime - _createTime, true, false)).c_str());
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(curTime - _lastModifiedTime, true, false)).c_str());
-
-    std::string name;
-    if (ObjectMgr::GetPlayerNameByGUID(_assignedTo, name))
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, name.c_str());
-
-    if (detailed)
-    {
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTMESSAGE, _message.c_str());
-        if (!_comment.empty())
-            ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTCOMMENT, _comment.c_str());
-        if (!_response.empty())
-            ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTRESPONSE, _response.c_str());
-    }
-    return ss.str();
-}
-
-std::string GmTicket::FormatMessageString(ChatHandler& handler, const char* szClosedName, const char* szAssignedToName, const char* szUnassignedName, const char* szDeletedName, const char* szCompletedName) const
-{
-    std::stringstream ss;
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTGUID, _id);
-    ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTNAME, _playerName.c_str());
-    if (szClosedName)
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETCLOSED, szClosedName);
-    if (szAssignedToName)
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, szAssignedToName);
-    if (szUnassignedName)
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETLISTUNASSIGNED, szUnassignedName);
-    if (szDeletedName)
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETDELETED, szDeletedName);
-    if (szCompletedName)
-        ss << handler.PGetParseString(LANG_COMMAND_TICKETCOMPLETED, szCompletedName);
-    return ss.str();
-}
-
-void GmTicket::SetUnassigned()
-{
-    _assignedTo.Clear();
-    switch (_escalatedStatus)
-    {
-        case TICKET_ASSIGNED: _escalatedStatus = TICKET_UNASSIGNED; break;
-        case TICKET_ESCALATED_ASSIGNED: _escalatedStatus = TICKET_IN_ESCALATION_QUEUE; break;
-        case TICKET_UNASSIGNED:
-        case TICKET_IN_ESCALATION_QUEUE:
-        default:
-            break;
-    }
-}
-
-void GmTicket::SetPosition(uint32 mapId, float x, float y, float z)
-{
-    _mapId = mapId;
-    _posX = x;
-    _posY = y;
-    _posZ = z;
-}
-
-void GmTicket::SetGmAction(uint32 needResponse, bool needMoreHelp)
-{
-    _needResponse = (needResponse == 17);   // Requires GM response. 17 = true, 1 = false (17 is default)
-    _needMoreHelp = needMoreHelp;           // Requests further GM interaction on a ticket to which a GM has already responded. Basically means "has a new ticket"
-}
-
-void GmTicket::TeleportTo(Player* player) const
-{
-    player->TeleportTo(_mapId, _posX, _posY, _posZ, 0.0f, 0);
-}
-
-void GmTicket::SetChatLog(std::list<uint32> time, std::string const& log)
-{
-    std::stringstream ss(log);
-    std::stringstream newss;
-    std::string line;
-    while (std::getline(ss, line) && !time.empty())
-    {
-        newss << secsToTimeString(time.front()) << ": " << line << "\n";
-        time.pop_front();
-    }
-
-    _chatLog = newss.str();
-}
-
-///////////////////////////////////////////////////////////////////////////////////////////////////
-// Ticket manager
-TicketMgr::TicketMgr() : _status(true), _lastTicketId(0), _lastSurveyId(0), _openTicketCount(0),
-    _lastChange(time(NULL)) { }
-
-TicketMgr::~TicketMgr()
-{
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
-        delete itr->second;
-}
-
-void TicketMgr::Initialize()
-{
-    SetStatus(sWorld->getBoolConfig(CONFIG_TICKET_SYSTEM_STATUS));
-}
-
-void TicketMgr::ResetTickets()
-{
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end();)
-    {
-        if (itr->second->IsClosed())
-        {
-            uint32 ticketId = itr->second->GetId();
-            ++itr;
-            sTicketMgr->RemoveTicket(ticketId);
-        }
-        else
-            ++itr;
-    }
-
-    _lastTicketId = 0;
-
-    PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_DEL_ALL_GM_TICKETS);
-
-    CharacterDatabase.Execute(stmt);
-}
-
-void TicketMgr::LoadTickets()
-{
-    uint32 oldMSTime = getMSTime();
-
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
-        delete itr->second;
-    _ticketList.clear();
-
-    _lastTicketId = 0;
-    _openTicketCount = 0;
-
-    PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_SEL_GM_TICKETS);
-    PreparedQueryResult result = CharacterDatabase.Query(stmt);
-    if (!result)
-    {
-        TC_LOG_INFO("server.loading", ">> Loaded 0 GM tickets. DB table `gm_tickets` is empty!");
-
-        return;
-    }
-
-    uint32 count = 0;
-    do
-    {
-        Field* fields = result->Fetch();
-        GmTicket* ticket = new GmTicket();
-        if (!ticket->LoadFromDB(fields))
-        {
-            delete ticket;
-            continue;
-        }
-        if (!ticket->IsClosed())
-            ++_openTicketCount;
-
-        // Update max ticket id if necessary
-        uint32 id = ticket->GetId();
-        if (_lastTicketId < id)
-            _lastTicketId = id;
-
-        _ticketList[id] = ticket;
-        ++count;
-    } while (result->NextRow());
-
-    TC_LOG_INFO("server.loading", ">> Loaded %u GM tickets in %u ms", count, GetMSTimeDiffToNow(oldMSTime));
-
-}
-
-void TicketMgr::LoadSurveys()
-{
-    // we don't actually load anything into memory here as there's no reason to
-    _lastSurveyId = 0;
-
-    uint32 oldMSTime = getMSTime();
-    if (QueryResult result = CharacterDatabase.Query("SELECT MAX(surveyId) FROM gm_surveys"))
-        _lastSurveyId = (*result)[0].GetUInt32();
-
-    TC_LOG_INFO("server.loading", ">> Loaded GM Survey count from database in %u ms", GetMSTimeDiffToNow(oldMSTime));
-
-}
-
-void TicketMgr::AddTicket(GmTicket* ticket)
-{
-    _ticketList[ticket->GetId()] = ticket;
-    if (!ticket->IsClosed())
-        ++_openTicketCount;
-    SQLTransaction trans = SQLTransaction(NULL);
-    ticket->SaveToDB(trans);
-}
-
-void TicketMgr::CloseTicket(uint32 ticketId, ObjectGuid source)
-{
-    if (GmTicket* ticket = GetTicket(ticketId))
-    {
-        SQLTransaction trans = SQLTransaction(NULL);
-        ticket->SetClosedBy(source);
-        if (!source.IsEmpty())
-            --_openTicketCount;
-        ticket->SaveToDB(trans);
-    }
-}
-
-void TicketMgr::RemoveTicket(uint32 ticketId)
-{
-    if (GmTicket* ticket = GetTicket(ticketId))
-    {
-        ticket->DeleteFromDB();
-        _ticketList.erase(ticketId);
-        delete ticket;
-    }
-}
-
-void TicketMgr::ShowList(ChatHandler& handler, bool onlineOnly) const
-{
-    handler.SendSysMessage(onlineOnly ? LANG_COMMAND_TICKETSHOWONLINELIST : LANG_COMMAND_TICKETSHOWLIST);
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
-        if (!itr->second->IsClosed() && !itr->second->IsCompleted())
-            if (!onlineOnly || itr->second->GetPlayer())
-                handler.SendSysMessage(itr->second->FormatMessageString(handler).c_str());
-}
-
-void TicketMgr::ShowClosedList(ChatHandler& handler) const
-{
-    handler.SendSysMessage(LANG_COMMAND_TICKETSHOWCLOSEDLIST);
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
-        if (itr->second->IsClosed())
-            handler.SendSysMessage(itr->second->FormatMessageString(handler).c_str());
-}
-
-void TicketMgr::ShowEscalatedList(ChatHandler& handler) const
-{
-    handler.SendSysMessage(LANG_COMMAND_TICKETSHOWESCALATEDLIST);
-    for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
-        if (!itr->second->IsClosed() && itr->second->GetEscalatedStatus() == TICKET_IN_ESCALATION_QUEUE)
-            handler.SendSysMessage(itr->second->FormatMessageString(handler).c_str());
-}
-
-void TicketMgr::SendTicket(WorldSession* session, GmTicket* ticket) const
-{
-    WorldPackets::Ticket::GMTicketGetTicketResponse response;
-
-    if (ticket)
-    {
-        response.Result = GMTICKET_STATUS_HASTEXT;
-        response.Info.HasValue = true;
-
-        response.Info.Value.TicketID = ticket->GetId();
-        response.Info.Value.TicketDescription = ticket->GetMessage();
-        response.Info.Value.Category = ticket->GetNeedMoreHelp();
-        response.Info.Value.TicketOpenTime = GetAge(ticket->GetLastModifiedTime());
-        response.Info.Value.OldestTicketTime = sTicketMgr->GetOldestOpenTicket() ? GetAge(sTicketMgr->GetOldestOpenTicket()->GetLastModifiedTime()) : float(0);
-        response.Info.Value.UpdateTime = GetAge(sTicketMgr->GetLastChange());
-        response.Info.Value.AssignedToGM = ticket->IsAssigned();
-        response.Info.Value.OpenedByGM = ticket->IsViewed();
-        response.Info.Value.WaitTimeOverrideMessage = "";
-        response.Info.Value.WaitTimeOverrideMinutes = 0;
-    }
-    else
-        response.Result = GMTICKET_STATUS_DEFAULT;
-
-    session->SendPacket(response.Write());
-}