diff options
Diffstat (limited to 'src/server/game')
| -rw-r--r-- | src/server/game/Tickets/TicketMgr.cpp | 18 | ||||
| -rw-r--r-- | src/server/game/Tickets/TicketMgr.h | 5 |
2 files changed, 20 insertions, 3 deletions
diff --git a/src/server/game/Tickets/TicketMgr.cpp b/src/server/game/Tickets/TicketMgr.cpp index a51c9fb16d2..dbf66c6bd71 100644 --- a/src/server/game/Tickets/TicketMgr.cpp +++ b/src/server/game/Tickets/TicketMgr.cpp @@ -75,8 +75,8 @@ bool GmTicket::LoadFromDB(Field* fields) void GmTicket::SaveToDB(SQLTransaction& trans) const { - // 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 - // ticketId, guid, name, message, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, completed, escalated, viewed + // 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 + // id, playerGuid, name, description, createTime, mapId, posX, posY, posZ, lastModifiedTime, closedBy, assignedTo, comment, response, completed, escalated, viewed, needMoreHelp, resolvedBy uint8 index = 0; PreparedStatement* stmt = CharacterDatabase.GetPreparedStatement(CHAR_REP_GM_TICKET); stmt->setUInt32( index, _id); @@ -97,6 +97,7 @@ void GmTicket::SaveToDB(SQLTransaction& trans) const stmt->setUInt8 (++index, uint8(_escalatedStatus)); stmt->setBool (++index, _viewed); stmt->setBool (++index, _needMoreHelp); + stmt->setInt32 (++index, int32(_resolvedBy.GetCounter())); CharacterDatabase.ExecuteOrAppend(trans, stmt); } @@ -361,6 +362,19 @@ void TicketMgr::CloseTicket(uint32 ticketId, ObjectGuid source) } } +void TicketMgr::ResolveAndCloseTicket(uint32 ticketId, ObjectGuid source) +{ + if (GmTicket* ticket = GetTicket(ticketId)) + { + SQLTransaction trans = SQLTransaction(nullptr); + ticket->SetClosedBy(source); + ticket->SetResolvedBy(source); + if (source) + --_openTicketCount; + ticket->SaveToDB(trans); + } +} + void TicketMgr::RemoveTicket(uint32 ticketId) { if (GmTicket* ticket = GetTicket(ticketId)) diff --git a/src/server/game/Tickets/TicketMgr.h b/src/server/game/Tickets/TicketMgr.h index e9892c22edc..f7d3178978f 100644 --- a/src/server/game/Tickets/TicketMgr.h +++ b/src/server/game/Tickets/TicketMgr.h @@ -119,6 +119,7 @@ public: _escalatedStatus = TICKET_ASSIGNED; } void SetClosedBy(ObjectGuid value) { _closedBy = value; } + void SetResolvedBy(ObjectGuid value) { _resolvedBy = value; } void SetCompleted() { _completed = true; } void SetMessage(std::string const& message) { @@ -158,7 +159,8 @@ private: std::string _message; uint64 _createTime; uint64 _lastModifiedTime; - ObjectGuid _closedBy; // 0 = Open, -1 = Console, playerGuid = player abandoned ticket, other = GM who closed it. + ObjectGuid _closedBy; // 0 = Open, -1 = Console, playerGuid = player abandoned ticket or read the GM response message, other = GM who closed it. + ObjectGuid _resolvedBy; // 0 = Open, -1 = Resolved by Console, GM who resolved it by closing or completing the ticket. ObjectGuid _assignedTo; std::string _comment; bool _completed; @@ -216,6 +218,7 @@ public: void AddTicket(GmTicket* ticket); void CloseTicket(uint32 ticketId, ObjectGuid source); + void ResolveAndCloseTicket(uint32 ticketId, ObjectGuid source); // used when GM resolves a ticket by simply closing it void RemoveTicket(uint32 ticketId); bool GetStatus() const { return _status; } |