diff options
Diffstat (limited to 'src')
| -rwxr-xr-x | src/server/game/Chat/Chat.cpp | 29 | ||||
| -rwxr-xr-x | src/server/game/Chat/Chat.h | 22 | ||||
| -rwxr-xr-x | src/server/game/Chat/Commands/TicketCommands.cpp | 457 | ||||
| -rwxr-xr-x | src/server/game/Scripting/ScriptLoader.cpp | 2 | ||||
| -rw-r--r-- | src/server/scripts/Commands/CMakeLists.txt | 2 | ||||
| -rw-r--r-- | src/server/scripts/Commands/cs_ticket.cpp | 509 |
6 files changed, 512 insertions, 509 deletions
diff --git a/src/server/game/Chat/Chat.cpp b/src/server/game/Chat/Chat.cpp index 110be872b9a..65cdca70aba 100755 --- a/src/server/game/Chat/Chat.cpp +++ b/src/server/game/Chat/Chat.cpp @@ -111,34 +111,6 @@ ChatCommand* ChatHandler::getCommandTable() { NULL, 0, false, NULL, "", NULL } }; - static ChatCommand ticketResponseCommandTable[] = - { - { "append", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketResponseAppendCommand>, "", NULL }, - { "appendln", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketResponseAppendLnCommand>, "", NULL }, - { NULL, 0, false, NULL, "", NULL } - }; - - static ChatCommand ticketCommandTable[] = - { - { "list", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketListCommand>, "", NULL }, - { "onlinelist", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketListOnlineCommand>, "", NULL }, - { "viewname", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketGetByNameCommand>, "", NULL }, - { "viewid", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketGetByIdCommand>, "", NULL }, - { "close", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketCloseByIdCommand>, "", NULL }, - { "closedlist", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketListClosedCommand>, "", NULL }, - { "escalatedlist", SEC_GAMEMASTER, true, OldHandler<&ChatHandler::HandleGMTicketListEscalatedCommand>, "", NULL }, - { "delete", SEC_ADMINISTRATOR, true, OldHandler<&ChatHandler::HandleGMTicketDeleteByIdCommand>, "", NULL }, - { "reset", SEC_ADMINISTRATOR, true, OldHandler<&ChatHandler::HandleGMTicketResetCommand>, "", NULL }, - { "assign", SEC_GAMEMASTER, true, OldHandler<&ChatHandler::HandleGMTicketAssignToCommand>, "", NULL }, - { "unassign", SEC_GAMEMASTER, true, OldHandler<&ChatHandler::HandleGMTicketUnAssignCommand>, "", NULL }, - { "comment", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketCommentCommand>, "", NULL }, - { "togglesystem", SEC_ADMINISTRATOR, true, OldHandler<&ChatHandler::HandleToggleGMTicketSystem>, "", NULL }, - { "escalate", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketEscalateCommand>, "", NULL }, - { "response", SEC_MODERATOR, true, NULL, "", ticketResponseCommandTable }, - { "complete", SEC_MODERATOR, true, OldHandler<&ChatHandler::HandleGMTicketCompleteCommand>, "", NULL }, - { NULL, 0, false, NULL, "", NULL } - }; - static ChatCommand commandTable[] = { { "pdump", SEC_ADMINISTRATOR, true, NULL, "", pdumpCommandTable }, @@ -147,7 +119,6 @@ ChatCommand* ChatHandler::getCommandTable() { "channel", SEC_ADMINISTRATOR, true, NULL, "", channelCommandTable }, { "pet", SEC_GAMEMASTER, false, NULL, "", petCommandTable }, - { "ticket", SEC_MODERATOR, false, NULL, "", ticketCommandTable }, { "aura", SEC_ADMINISTRATOR, false, OldHandler<&ChatHandler::HandleAuraCommand>, "", NULL }, { "unaura", SEC_ADMINISTRATOR, false, OldHandler<&ChatHandler::HandleUnAuraCommand>, "", NULL }, diff --git a/src/server/game/Chat/Chat.h b/src/server/game/Chat/Chat.h index 47734036071..af06b4f760a 100755 --- a/src/server/game/Chat/Chat.h +++ b/src/server/game/Chat/Chat.h @@ -211,26 +211,6 @@ class ChatHandler bool HandleChangeWeather(const char* args); bool HandleKickPlayerCommand(const char * args); - // GM ticket command handlers - bool HandleGMTicketListCommand(const char* args); - bool HandleGMTicketListOnlineCommand(const char* args); - bool HandleGMTicketListClosedCommand(const char* args); - bool HandleGMTicketListEscalatedCommand(const char* args); - bool HandleGMTicketGetByIdCommand(const char* args); - bool HandleGMTicketGetByNameCommand(const char* args); - bool HandleGMTicketCloseByIdCommand(const char* args); - bool HandleGMTicketAssignToCommand(const char* args); - bool HandleGMTicketUnAssignCommand(const char* args); - bool HandleGMTicketCommentCommand(const char* args); - bool HandleGMTicketDeleteByIdCommand(const char* args); - bool HandleGMTicketResetCommand(const char* /* args */); - bool HandleGMTicketReloadCommand(const char*); - bool HandleToggleGMTicketSystem(const char* args); - bool HandleGMTicketEscalateCommand(const char* args); - bool HandleGMTicketCompleteCommand(const char* args); - bool HandleGMTicketResponseAppendCommand(const char* args); - bool HandleGMTicketResponseAppendLnCommand(const char* args); - bool HandleMaxSkillCommand(const char* args); bool HandleSetSkillCommand(const char* args); bool HandleRespawnCommand(const char* args); @@ -259,8 +239,6 @@ class ChatHandler void HandleLearnSkillRecipesHelper(Player* player, uint32 skill_id); private: - bool _HandleGMTicketResponseAppendCommand(const char* args, bool newLine); - WorldSession* m_session; // != NULL for chat command call and NULL for CLI command // common global flag diff --git a/src/server/game/Chat/Commands/TicketCommands.cpp b/src/server/game/Chat/Commands/TicketCommands.cpp deleted file mode 100755 index 177899efbf0..00000000000 --- a/src/server/game/Chat/Commands/TicketCommands.cpp +++ /dev/null @@ -1,457 +0,0 @@ -/* - * Copyright (C) 2008-2012 TrinityCore <http://www.trinitycore.org/> - * - * This program is free software; you can redistribute it and/or modify it - * under the terms of the GNU General Public License as published by the - * Free Software Foundation; either version 2 of the License, or (at your - * option) any later version. - * - * This program is distributed in the hope that it will be useful, but WITHOUT - * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or - * FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for - * more details. - * - * You should have received a copy of the GNU General Public License along - * with this program. If not, see <http://www.gnu.org/licenses/>. - */ - -#include "Common.h" -#include "DatabaseEnv.h" -#include "WorldPacket.h" -#include "WorldSession.h" -#include "ObjectMgr.h" -#include "TicketMgr.h" -#include "AccountMgr.h" -#include "Chat.h" -#include "Player.h" - -bool ChatHandler::HandleGMTicketListCommand(const char* /*args*/) -{ - sTicketMgr->ShowList(*this, false); - return true; -} - -bool ChatHandler::HandleGMTicketListOnlineCommand(const char* /*args*/) -{ - sTicketMgr->ShowList(*this, true); - return true; -} - -bool ChatHandler::HandleGMTicketListClosedCommand(const char* /*args*/) -{ - sTicketMgr->ShowClosedList(*this); - return true; -} - -bool ChatHandler::HandleGMTicketListEscalatedCommand(const char* /*args*/) -{ - sTicketMgr->ShowEscalatedList(*this); - return true; -} - -bool ChatHandler::HandleGMTicketGetByIdCommand(const char* args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket *ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - SQLTransaction trans = SQLTransaction(NULL); - ticket->SetViewed(); - ticket->SaveToDB(trans); - - SendSysMessage(ticket->FormatMessageString(*this, true).c_str()); - return true; -} - -bool ChatHandler::HandleGMTicketGetByNameCommand(const char* args) -{ - if (!*args) - return false; - - std::string name(args); - if (!normalizePlayerName(name)) - return false; - - // Detect target's GUID - uint64 guid = 0; - if (Player* player = sObjectAccessor->FindPlayerByName(name.c_str())) - guid = player->GetGUID(); - else - guid = sObjectMgr->GetPlayerGUIDByName(name); - - // Target must exist - if (!guid) - { - SendSysMessage(LANG_NO_PLAYERS_FOUND); - return true; - } - - // Ticket must exist - GmTicket *ticket = sTicketMgr->GetTicketByPlayer(guid); - if (!ticket) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - SQLTransaction trans = SQLTransaction(NULL); - ticket->SetViewed(); - ticket->SaveToDB(trans); - - SendSysMessage(ticket->FormatMessageString(*this, true).c_str()); - return true; -} - -bool ChatHandler::HandleGMTicketCloseByIdCommand(const char* args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - // Ticket should be assigned to the player who tries to close it. - // Console can override though - Player* player = m_session ? m_session->GetPlayer() : NULL; - if (player && ticket->IsAssignedNotTo(player->GetGUID())) - { - PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->GetId()); - return true; - } - - sTicketMgr->CloseTicket(ticket->GetId(), player ? player->GetGUID() : -1); - sTicketMgr->UpdateLastChange(); - - std::string msg = ticket->FormatMessageString(*this, player ? player->GetName() : "Console", NULL, NULL, NULL); - SendGlobalGMSysMessage(msg.c_str()); - - // Inform player, who submitted this ticket, that it is closed - if (Player* submitter = ticket->GetPlayer()) - { - if (submitter->IsInWorld()) - { - WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); - data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); - submitter->GetSession()->SendPacket(&data); - } - } - return true; -} - -bool ChatHandler::HandleGMTicketAssignToCommand(const char* args) -{ - if (!*args) - return false; - - char* sTicketId = strtok((char*)args, " "); - uint32 ticketId = atoi(sTicketId); - - char* sTarget = strtok(NULL, " "); - if (!sTarget) - return false; - - std::string target(sTarget); - if (!normalizePlayerName(target)) - return false; - - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || ticket->IsClosed()) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - // Get target information - uint64 targetGuid = sObjectMgr->GetPlayerGUIDByName(target.c_str()); - uint64 targetAccId = sObjectMgr->GetPlayerAccountIdByGUID(targetGuid); - uint32 targetGmLevel = AccountMgr::GetSecurity(targetAccId, realmID); - - // Target must exist and have administrative rights - if (!targetGuid || AccountMgr::IsPlayerAccount(targetGmLevel)) - { - SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A); - return true; - } - - // If already assigned, leave - if (ticket->IsAssignedTo(targetGuid)) - { - PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->GetId()); - return true; - } - - // If assigned to different player other than current, leave - //! Console can override though - Player* player = m_session ? m_session->GetPlayer() : NULL; - if (player && ticket->IsAssignedNotTo(player->GetGUID())) - { - PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId(), target.c_str()); - return true; - } - - // Assign ticket - SQLTransaction trans = SQLTransaction(NULL); - ticket->SetAssignedTo(targetGuid, AccountMgr::IsAdminAccount(targetGmLevel)); - ticket->SaveToDB(trans); - sTicketMgr->UpdateLastChange(); - - std::string msg = ticket->FormatMessageString(*this, NULL, target.c_str(), NULL, NULL); - SendGlobalGMSysMessage(msg.c_str()); - return true; -} - -bool ChatHandler::HandleGMTicketUnAssignCommand(const char* args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket *ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || ticket->IsClosed()) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - // Ticket must be assigned - if (!ticket->IsAssigned()) - { - PSendSysMessage(LANG_COMMAND_TICKETNOTASSIGNED, ticket->GetId()); - return true; - } - - // Get security level of player, whom this ticket is assigned to - uint32 security = SEC_PLAYER; - Player* assignedPlayer = ticket->GetAssignedPlayer(); - if (assignedPlayer && assignedPlayer->IsInWorld()) - security = assignedPlayer->GetSession()->GetSecurity(); - else - { - uint64 guid = ticket->GetAssignedToGUID(); - uint32 accountId = sObjectMgr->GetPlayerAccountIdByGUID(guid); - security = AccountMgr::GetSecurity(accountId, realmID); - } - - // Check security - //! If no m_session present it means we're issuing this command from the console - uint32 mySecurity = m_session ? m_session->GetSecurity() : SEC_CONSOLE; - if (security > mySecurity) - { - SendSysMessage(LANG_COMMAND_TICKETUNASSIGNSECURITY); - return true; - } - - SQLTransaction trans = SQLTransaction(NULL); - ticket->SetUnassigned(); - ticket->SaveToDB(trans); - sTicketMgr->UpdateLastChange(); - - std::string msg = ticket->FormatMessageString(*this, NULL, ticket->GetAssignedToName().c_str(), - m_session ? m_session->GetPlayer()->GetName() : "Console", NULL); - SendGlobalGMSysMessage(msg.c_str()); - return true; -} - -bool ChatHandler::HandleGMTicketCommentCommand(const char* args) -{ - if (!*args) - return false; - - char* tguid = strtok((char*)args, " "); - uint32 ticketId = atoi(tguid); - - char* comment = strtok(NULL, "\n"); - if (!comment) - return false; - - GmTicket *ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || ticket->IsClosed()) - { - PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - // Cannot comment ticket assigned to someone else - //! Console excluded - Player* player = m_session ? m_session->GetPlayer() : NULL; - if (player && ticket->IsAssignedNotTo(player->GetGUID())) - { - PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); - return true; - } - - SQLTransaction trans = SQLTransaction(NULL); - ticket->SetComment(comment); - ticket->SaveToDB(trans); - sTicketMgr->UpdateLastChange(); - - std::string msg = ticket->FormatMessageString(*this, NULL, ticket->GetAssignedToName().c_str(), NULL, NULL); - msg += PGetParseString(LANG_COMMAND_TICKETLISTADDCOMMENT, player ? player->GetName() : "Console", comment); - SendGlobalGMSysMessage(msg.c_str()); - - return true; -} - -bool ChatHandler::HandleGMTicketDeleteByIdCommand(const char* args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - if (!ticket->IsClosed()) - { - SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST); - return true; - } - - std::string msg = ticket->FormatMessageString(*this, NULL, NULL, NULL, m_session ? m_session->GetPlayer()->GetName() : "Console"); - SendGlobalGMSysMessage(msg.c_str()); - - sTicketMgr->RemoveTicket(ticket->GetId()); - sTicketMgr->UpdateLastChange(); - - if (Player* player = ticket->GetPlayer()) - { - if (player->IsInWorld()) - { - // Force abandon ticket - WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); - data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); - player->GetSession()->SendPacket(&data); - } - } - return true; -} - -bool ChatHandler::HandleGMTicketResetCommand(const char* /* args */) -{ - if (sTicketMgr->GetOpenTicketCount() > 0) - { - SendSysMessage(LANG_COMMAND_TICKETPENDING); - return true; - } - else - { - sTicketMgr->ResetTickets(); - SendSysMessage(LANG_COMMAND_TICKETRESET); - } - - return true; -} - -bool ChatHandler::HandleToggleGMTicketSystem(const char* /* args */) -{ - bool status = !sTicketMgr->GetStatus(); - sTicketMgr->SetStatus(status); - PSendSysMessage(status ? LANG_ALLOW_TICKETS : LANG_DISALLOW_TICKETS); - return true; -} - -bool ChatHandler::HandleGMTicketEscalateCommand(const char *args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || !ticket->IsClosed() || ticket->IsCompleted() || ticket->GetEscalatedStatus() != TICKET_UNASSIGNED) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - ticket->SetEscalatedStatus(TICKET_IN_ESCALATION_QUEUE); - - if (Player* player = ticket->GetPlayer()) - if (player->IsInWorld()) - sTicketMgr->SendTicket(player->GetSession(), ticket); - - sTicketMgr->UpdateLastChange(); - return true; -} - -bool ChatHandler::HandleGMTicketCompleteCommand(const char* args) -{ - if (!*args) - return false; - - uint32 ticketId = atoi(args); - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || !ticket->IsClosed() || ticket->IsCompleted()) - { - SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - if (Player* player = ticket->GetPlayer()) - if (player->IsInWorld()) - ticket->SendResponse(player->GetSession()); - - sTicketMgr->UpdateLastChange(); - return true; -} - -inline bool ChatHandler::_HandleGMTicketResponseAppendCommand(const char* args, bool newLine) -{ - if (!*args) - return false; - - char* sTicketId = strtok((char*)args, " "); - uint32 ticketId = atoi(sTicketId); - - char* response = strtok(NULL, "\n"); - if (!response) - return false; - - GmTicket* ticket = sTicketMgr->GetTicket(ticketId); - if (!ticket || !ticket->IsClosed()) - { - PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); - return true; - } - - // Cannot add response to ticket, assigned to someone else - //! Console excluded - Player* player = m_session ? m_session->GetPlayer() : NULL; - if (player && ticket->IsAssignedNotTo(player->GetGUID())) - { - PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); - return true; - } - - SQLTransaction trans = SQLTransaction(NULL); - ticket->AppendResponse(response); - if (newLine) - ticket->AppendResponse("\n"); - ticket->SaveToDB(trans); - - return true; -} - -bool ChatHandler::HandleGMTicketResponseAppendCommand(const char* args) -{ - return _HandleGMTicketResponseAppendCommand(args, false); -} - -bool ChatHandler::HandleGMTicketResponseAppendLnCommand(const char* args) -{ - return _HandleGMTicketResponseAppendCommand(args, true); -} diff --git a/src/server/game/Scripting/ScriptLoader.cpp b/src/server/game/Scripting/ScriptLoader.cpp index c95a1aa60d1..72af70f5c26 100755 --- a/src/server/game/Scripting/ScriptLoader.cpp +++ b/src/server/game/Scripting/ScriptLoader.cpp @@ -68,6 +68,7 @@ void AddSC_reload_commandscript(); void AddSC_reset_commandscript(); void AddSC_server_commandscript(); void AddSC_tele_commandscript(); +void AddSC_ticket_commandscript(); void AddSC_titles_commandscript(); void AddSC_wp_commandscript(); @@ -679,6 +680,7 @@ void AddCommandScripts() AddSC_reset_commandscript(); AddSC_server_commandscript(); AddSC_tele_commandscript(); + AddSC_ticket_commandscript(); AddSC_titles_commandscript(); AddSC_wp_commandscript(); } diff --git a/src/server/scripts/Commands/CMakeLists.txt b/src/server/scripts/Commands/CMakeLists.txt index 915d94c420c..bb7d27d7dce 100644 --- a/src/server/scripts/Commands/CMakeLists.txt +++ b/src/server/scripts/Commands/CMakeLists.txt @@ -33,13 +33,13 @@ set(scripts_STAT_SRCS Commands/cs_reload.cpp Commands/cs_reset.cpp Commands/cs_tele.cpp + Commands/cs_ticket.cpp Commands/cs_server.cpp Commands/cs_titles.cpp Commands/cs_wp.cpp # Commands/cs_pdump.cpp # Commands/cs_channel.cpp # Commands/cs_pet.cpp -# Commands/cs_ticket.cpp # Commands/cs_aura.cpp # Commands/cs_unaura.cpp # Commands/cs_nameannounce.cpp diff --git a/src/server/scripts/Commands/cs_ticket.cpp b/src/server/scripts/Commands/cs_ticket.cpp new file mode 100644 index 00000000000..baaa5d2bd43 --- /dev/null +++ b/src/server/scripts/Commands/cs_ticket.cpp @@ -0,0 +1,509 @@ +/* + * Copyright (C) 2008-2012 TrinityCore <http://www.trinitycore.org/> + * + * This program is free software; you can redistribute it and/or modify it + * under the terms of the GNU General Public License as published by the + * Free Software Foundation; either version 2 of the License, or (at your + * option) any later version. + * + * This program is distributed in the hope that it will be useful, but WITHOUT + * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or + * FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for + * more details. + * + * You should have received a copy of the GNU General Public License along + * with this program. If not, see <http://www.gnu.org/licenses/>. + */ + +/* ScriptData +Name: ticket_commandscript +%Complete: 100 +Comment: All ticket related commands +Category: commandscripts +EndScriptData */ + +#include "ScriptMgr.h" +#include "Chat.h" +#include "AccountMgr.h" +#include "ObjectMgr.h" +#include "TicketMgr.h" + +class ticket_commandscript : public CommandScript +{ +public: + ticket_commandscript() : CommandScript("ticket_commandscript") { } + + ChatCommand* GetCommands() const + { + static ChatCommand ticketResponseCommandTable[] = + { + { "append", SEC_MODERATOR, true, &HandleGMTicketResponseAppendCommand, "", NULL }, + { "appendln", SEC_MODERATOR, true, &HandleGMTicketResponseAppendLnCommand, "", NULL }, + { NULL, 0, false, NULL, "", NULL } + }; + static ChatCommand ticketCommandTable[] = + { + { "assign", SEC_GAMEMASTER, true, &HandleGMTicketAssignToCommand, "", NULL }, + { "close", SEC_MODERATOR, true, &HandleGMTicketCloseByIdCommand, "", NULL }, + { "closedlist", SEC_MODERATOR, true, &HandleGMTicketListClosedCommand, "", NULL }, + { "comment", SEC_MODERATOR, true, &HandleGMTicketCommentCommand, "", NULL }, + { "complete", SEC_MODERATOR, true, &HandleGMTicketCompleteCommand, "", NULL }, + { "delete", SEC_ADMINISTRATOR, true, &HandleGMTicketDeleteByIdCommand, "", NULL }, + { "escalate", SEC_MODERATOR, true, &HandleGMTicketEscalateCommand, "", NULL }, + { "escalatedlist", SEC_GAMEMASTER, true, &HandleGMTicketListEscalatedCommand, "", NULL }, + { "list", SEC_MODERATOR, true, &HandleGMTicketListCommand, "", NULL }, + { "onlinelist", SEC_MODERATOR, true, &HandleGMTicketListOnlineCommand, "", NULL }, + { "reset", SEC_ADMINISTRATOR, true, &HandleGMTicketResetCommand, "", NULL }, + { "response", SEC_MODERATOR, true, NULL, "", ticketResponseCommandTable }, + { "togglesystem", SEC_ADMINISTRATOR, true, &HandleToggleGMTicketSystem, "", NULL }, + { "unassign", SEC_GAMEMASTER, true, &HandleGMTicketUnAssignCommand, "", NULL }, + { "viewid", SEC_MODERATOR, true, &HandleGMTicketGetByIdCommand, "", NULL }, + { "viewname", SEC_MODERATOR, true, &HandleGMTicketGetByNameCommand, "", NULL }, + { NULL, 0, false, NULL, "", NULL } + }; + static ChatCommand commandTable[] = + { + { "ticket", SEC_MODERATOR, false, NULL, "", ticketCommandTable }, + { NULL, 0, false, NULL, "", NULL } + }; + return commandTable; + } + + static bool HandleGMTicketAssignToCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + char* ticketIdStr = strtok((char*)args, " "); + uint32 ticketId = atoi(ticketIdStr); + + char* targetStr = strtok(NULL, " "); + if (!targetStr) + return false; + + std::string target(targetStr); + if (!normalizePlayerName(target)) + return false; + + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + // Get target information + uint64 targetGuid = sObjectMgr->GetPlayerGUIDByName(target.c_str()); + uint64 targetAccountId = sObjectMgr->GetPlayerAccountIdByGUID(targetGuid); + uint32 targetGmLevel = AccountMgr::GetSecurity(targetAccountId, realmID); + + // Target must exist and have administrative rights + if (!targetGuid || AccountMgr::IsPlayerAccount(targetGmLevel)) + { + handler->SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A); + return true; + } + + // If already assigned, leave + if (ticket->IsAssignedTo(targetGuid)) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->GetId()); + return true; + } + + // If assigned to different player other than current, leave + //! Console can override though + Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; + if (player && ticket->IsAssignedNotTo(player->GetGUID())) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId(), target.c_str()); + return true; + } + + // Assign ticket + SQLTransaction trans = SQLTransaction(NULL); + ticket->SetAssignedTo(targetGuid, AccountMgr::IsAdminAccount(targetGmLevel)); + ticket->SaveToDB(trans); + sTicketMgr->UpdateLastChange(); + + std::string msg = ticket->FormatMessageString(*handler, NULL, target.c_str(), NULL, NULL); + handler->SendGlobalGMSysMessage(msg.c_str()); + return true; + } + + static bool HandleGMTicketCloseByIdCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + // Ticket should be assigned to the player who tries to close it. + // Console can override though + Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; + if (player && ticket->IsAssignedNotTo(player->GetGUID())) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->GetId()); + return true; + } + + sTicketMgr->CloseTicket(ticket->GetId(), player ? player->GetGUID() : -1); + sTicketMgr->UpdateLastChange(); + + std::string msg = ticket->FormatMessageString(*handler, player ? player->GetName() : "Console", NULL, NULL, NULL); + handler->SendGlobalGMSysMessage(msg.c_str()); + + // Inform player, who submitted this ticket, that it is closed + if (Player* submitter = ticket->GetPlayer()) + { + if (submitter->IsInWorld()) + { + WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); + data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); + submitter->GetSession()->SendPacket(&data); + } + } + return true; + } + + static bool HandleGMTicketCommentCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + char* ticketIdStr = strtok((char*)args, " "); + uint32 ticketId = atoi(ticketIdStr); + + char* comment = strtok(NULL, "\n"); + if (!comment) + return false; + + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed()) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + // Cannot comment ticket assigned to someone else + //! Console excluded + Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; + if (player && ticket->IsAssignedNotTo(player->GetGUID())) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); + return true; + } + + SQLTransaction trans = SQLTransaction(NULL); + ticket->SetComment(comment); + ticket->SaveToDB(trans); + sTicketMgr->UpdateLastChange(); + + std::string msg = ticket->FormatMessageString(*handler, NULL, ticket->GetAssignedToName().c_str(), NULL, NULL); + msg += handler->PGetParseString(LANG_COMMAND_TICKETLISTADDCOMMENT, player ? player->GetName() : "Console", comment); + handler->SendGlobalGMSysMessage(msg.c_str()); + + return true; + } + + static bool HandleGMTicketListClosedCommand(ChatHandler* handler, char const* /*args*/) + { + sTicketMgr->ShowClosedList(*handler); + return true; + } + + static bool HandleGMTicketCompleteCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + if (Player* player = ticket->GetPlayer()) + if (player->IsInWorld()) + ticket->SendResponse(player->GetSession()); + + sTicketMgr->UpdateLastChange(); + return true; + } + + static bool HandleGMTicketDeleteByIdCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + if (!ticket->IsClosed()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST); + return true; + } + + std::string msg = ticket->FormatMessageString(*handler, NULL, NULL, NULL, handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName() : "Console"); + handler->SendGlobalGMSysMessage(msg.c_str()); + + sTicketMgr->RemoveTicket(ticket->GetId()); + sTicketMgr->UpdateLastChange(); + + if (Player* player = ticket->GetPlayer()) + { + if (player->IsInWorld()) + { + // Force abandon ticket + WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); + data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); + player->GetSession()->SendPacket(&data); + } + } + + return true; + } + + static bool HandleGMTicketEscalateCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed() || ticket->IsCompleted() || ticket->GetEscalatedStatus() != TICKET_UNASSIGNED) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + ticket->SetEscalatedStatus(TICKET_IN_ESCALATION_QUEUE); + + if (Player* player = ticket->GetPlayer()) + if (player->IsInWorld()) + sTicketMgr->SendTicket(player->GetSession(), ticket); + + sTicketMgr->UpdateLastChange(); + return true; + } + + static bool HandleGMTicketListEscalatedCommand(ChatHandler* handler, char const* /*args*/) + { + sTicketMgr->ShowEscalatedList(*handler); + return true; + } + + static bool HandleGMTicketListCommand(ChatHandler* handler, char const* /*args*/) + { + sTicketMgr->ShowList(*handler, false); + return true; + } + + static bool HandleGMTicketListOnlineCommand(ChatHandler* handler, char const* /*args*/) + { + sTicketMgr->ShowList(*handler, true); + return true; + } + + static bool HandleGMTicketResetCommand(ChatHandler* handler, char const* /*args*/) + { + if (sTicketMgr->GetOpenTicketCount()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETPENDING); + return true; + } + else + { + sTicketMgr->ResetTickets(); + handler->SendSysMessage(LANG_COMMAND_TICKETRESET); + } + + return true; + } + + static bool HandleToggleGMTicketSystem(ChatHandler* handler, char const* /*args*/) + { + bool status = !sTicketMgr->GetStatus(); + sTicketMgr->SetStatus(status); + handler->PSendSysMessage(status ? LANG_ALLOW_TICKETS : LANG_DISALLOW_TICKETS); + return true; + } + + static bool HandleGMTicketUnAssignCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + // Ticket must be assigned + if (!ticket->IsAssigned()) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETNOTASSIGNED, ticket->GetId()); + return true; + } + + // Get security level of player, whom this ticket is assigned to + uint32 security = SEC_PLAYER; + Player* assignedPlayer = ticket->GetAssignedPlayer(); + if (assignedPlayer && assignedPlayer->IsInWorld()) + security = assignedPlayer->GetSession()->GetSecurity(); + else + { + uint64 guid = ticket->GetAssignedToGUID(); + uint32 accountId = sObjectMgr->GetPlayerAccountIdByGUID(guid); + security = AccountMgr::GetSecurity(accountId, realmID); + } + + // Check security + //! If no m_session present it means we're issuing this command from the console + uint32 mySecurity = handler->GetSession() ? handler->GetSession()->GetSecurity() : SEC_CONSOLE; + if (security > mySecurity) + { + handler->SendSysMessage(LANG_COMMAND_TICKETUNASSIGNSECURITY); + return true; + } + + SQLTransaction trans = SQLTransaction(NULL); + ticket->SetUnassigned(); + ticket->SaveToDB(trans); + sTicketMgr->UpdateLastChange(); + + std::string msg = ticket->FormatMessageString(*handler, NULL, ticket->GetAssignedToName().c_str(), + handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName() : "Console", NULL); + handler->SendGlobalGMSysMessage(msg.c_str()); + + return true; + } + + static bool HandleGMTicketGetByIdCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + uint32 ticketId = atoi(args); + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + SQLTransaction trans = SQLTransaction(NULL); + ticket->SetViewed(); + ticket->SaveToDB(trans); + + handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str()); + return true; + } + + static bool HandleGMTicketGetByNameCommand(ChatHandler* handler, char const* args) + { + if (!*args) + return false; + + std::string name(args); + if (!normalizePlayerName(name)) + return false; + + // Detect target's GUID + uint64 guid = 0; + if (Player* player = sObjectAccessor->FindPlayerByName(name.c_str())) + guid = player->GetGUID(); + else + guid = sObjectMgr->GetPlayerGUIDByName(name); + + // Target must exist + if (!guid) + { + handler->SendSysMessage(LANG_NO_PLAYERS_FOUND); + return true; + } + + // Ticket must exist + GmTicket* ticket = sTicketMgr->GetTicketByPlayer(guid); + if (!ticket) + { + handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + SQLTransaction trans = SQLTransaction(NULL); + ticket->SetViewed(); + ticket->SaveToDB(trans); + + handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str()); + return true; + } + + static bool _HandleGMTicketResponseAppendCommand(char const* args, bool newLine, ChatHandler* handler) + { + if (!*args) + return false; + + char* ticketIdStr = strtok((char*)args, " "); + uint32 ticketId = atoi(ticketIdStr); + + char* response = strtok(NULL, "\n"); + if (!response) + return false; + + GmTicket* ticket = sTicketMgr->GetTicket(ticketId); + if (!ticket || ticket->IsClosed()) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); + return true; + } + + // Cannot add response to ticket, assigned to someone else + //! Console excluded + Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; + if (player && ticket->IsAssignedNotTo(player->GetGUID())) + { + handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); + return true; + } + + SQLTransaction trans = SQLTransaction(NULL); + ticket->AppendResponse(response); + if (newLine) + ticket->AppendResponse("\n"); + ticket->SaveToDB(trans); + + return true; + } + + static bool HandleGMTicketResponseAppendCommand(ChatHandler* handler, char const* args) + { + return _HandleGMTicketResponseAppendCommand(args, false, handler); + } + + static bool HandleGMTicketResponseAppendLnCommand(ChatHandler* handler, char const* args) + { + return _HandleGMTicketResponseAppendCommand(args, true, handler); + } +}; + +void AddSC_ticket_commandscript() +{ + new ticket_commandscript(); +} |