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/*
* Copyright (C) 2005-2009 MaNGOS <http://getmangos.com/>
*
* Copyright (C) 2008-2010 Trinity <http://www.trinitycore.org>
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program; if not, write to the Free Software
* Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
*/
#include "Language.h"
#include "WorldPacket.h"
#include "Common.h"
#include "ObjectMgr.h"
#include "Player.h"
#include "World.h"
void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
{
if(GM_Ticket *ticket = objmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID()))
{
WorldPacket data( SMSG_GMTICKET_CREATE, 4 );
data << uint32(1); // 1 - You already have GM ticket
SendPacket( &data );
return;
}
uint32 map;
float x, y, z;
std::string ticketText, ticketText2;
SendQueryTimeResponse();
WorldPacket data(SMSG_GMTICKET_CREATE, 4);
recv_data >> map;
recv_data >> x;
recv_data >> y;
recv_data >> z;
recv_data >> ticketText;
recv_data >> ticketText2;
GM_Ticket *ticket = new GM_Ticket;
ticket->name = GetPlayer()->GetName();
ticket->guid = objmgr.GenerateGMTicketId();
ticket->playerGuid = GetPlayer()->GetGUID();
ticket->message = ticketText;
ticket->createtime = time(NULL);
ticket->map = map;
ticket->pos_x = x;
ticket->pos_y = y;
ticket->pos_z = z;
ticket->timestamp = time(NULL);
ticket->closed = 0;
ticket->assignedToGM = 0;
ticket->comment = "";
objmgr.AddOrUpdateGMTicket(*ticket, true);
data << uint32(2);
SendPacket(&data);
sWorld.SendGMText(LANG_COMMAND_TICKETNEW, GetPlayer()->GetName(), ticket->guid);
}
void WorldSession::HandleGMTicketUpdateOpcode( WorldPacket & recv_data)
{
WorldPacket data(SMSG_GMTICKET_UPDATETEXT, 4);
std::string message;
recv_data >> message;
GM_Ticket *ticket = objmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
if(!ticket)
{
data << uint32(1);
SendPacket(&data);
return;
}
ticket->message = message;
ticket->timestamp = time(NULL);
objmgr.AddOrUpdateGMTicket(*ticket);
data << uint32(2);
SendPacket(&data);
sWorld.SendGMText(LANG_COMMAND_TICKETUPDATED, GetPlayer()->GetName(), ticket->guid);
}
void WorldSession::HandleGMTicketDeleteOpcode( WorldPacket & /*recv_data*/)
{
GM_Ticket* ticket = objmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
if(ticket)
{
WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
data << uint32(9);
SendPacket(&data);
sWorld.SendGMText(LANG_COMMAND_TICKETPLAYERABANDON, GetPlayer()->GetName(), ticket->guid );
objmgr.RemoveGMTicket(ticket, GetPlayer()->GetGUID(), false);
SendGMTicketGetTicket(0x0A, 0);
}
}
void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/)
{
SendQueryTimeResponse();
GM_Ticket *ticket = objmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
if(ticket)
SendGMTicketGetTicket(0x06, ticket->message.c_str());
else
SendGMTicketGetTicket(0x0A, 0);
}
void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/)
{
WorldPacket data(SMSG_GMTICKET_SYSTEMSTATUS, 4);
data << uint32(1);
SendPacket(&data);
}
void WorldSession::SendGMTicketGetTicket(uint32 status, char const* text)
{
int len = text ? strlen(text) : 0;
WorldPacket data( SMSG_GMTICKET_GETTICKET, (4+len+1+4+2+4+4) );
data << uint32(status); // standard 0x0A, 0x06 if text present
if(status == 6)
{
data << text; // ticket text
data << uint8(0x7); // ticket category
data << float(0); // tickets in queue?
data << float(0); // if > "tickets in queue" then "We are currently experiencing a high volume of petitions."
data << float(0); // 0 - "Your ticket will be serviced soon", 1 - "Wait time currently unavailable"
data << uint8(0); // if == 2 and next field == 1 then "Your ticket has been escalated"
data << uint8(0); // const
}
SendPacket( &data );
}
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